Policies & Terms
- Available in the continental United States
- Orders will typically arrive in 4 - 7 business days (Monday through Friday, not including holidays)
- Available in the continental United States, Alaska, Hawaii, and US Territories
- Orders placed before 3 PM Eastern will arrive within 2 business days for delivery within the continental United States
- Orders placed after 3 PM Eastern will arrive within 3 business days
- Orders shipped to Alaska, Hawaii, and the US Territories will take additional time
- Available in the continental United States
- Orders placed before 3 PM Eastern will arrive within the next business day
- Orders placed after 3 PM Eastern will arrive within two business days
- Please allow 5 - 7 business days (Monday through Friday, not including holidays)
We want you to be completely satisfied with every WILLIAM ABRAHAM product that you purchase. If you are not pleased with your purchase for any reason, you may return your order within 30 days from the date of shipment for a full and prompt refund of the purchase price. To make a return, please email our customer service department at firstname.lastname@example.org to receive a Return Merchandise Authorization (RMA) number and instructions regarding return of the product. Along with the RMA instructions, WILLIAM ABRAHAM will email a prepaid shipping label for your return. Items being returned for a refund should be securely packed in the original box. Enclose the original packing slip with the items you are returning, and indicate the RMA number. We suggest that you make a copy of the packing slip for your records. Packages must be shipped via a traceable method such as UPS or insured parcel post (for your protection and to ensure prompt delivery). The original shipping and handling fees are not refundable. All returns will be credited to the original form of payment. Our return address is printed at the top of the packing slip for your convenience.
Protection of Personal information
All information collected is protected by a Secure Sockets Layer encryption and is used strictly for internal purposes only. All information collected is held in the strictest confidence and will ONLY be shared with third parties that we work with directly (shipping companies, analytics tools, etc.). We may use personal information, product interests, purchases and site traffic to analyze and improve the WILLIAM ABRAHAM experience, strengthen our customer support, and to enhance your shopping experience. We DO NOT sell personal information to anyone. We DO NOT receive or see your credit card information, as we use a secure payments gateway which encrypts and processes the information separately from our site; thus, we DO NOT store, save or collect your credit card information after your purchase is made.
These General Terms and Conditions of Use ("Terms") are entered into by and between you and WILLIAM ABRAHAM and The Abraham Group, LLC (collectively “WILLIAM ABRAHAM”). In consideration of your use of and access to this website, williamabraham.com (the “Site”), and the promises and obligations herein, and intending to be legally bound, you and WILLIAM ABRAHAM hereby agree that your access to and use of the WILLIAM ABRAHAM website is subject to these Terms, as well as any modifications issued by WILLIAM ABRAHAM to these Terms, and all applicable laws and regulations. BY USING THE SITE, YOU AGREE TO AND WILL BE DEEMED TO BE BOUND BY THESE TERMS. If you do not want to be bound by these Terms, do not use the Site. Among other things, WILLIAM ABRAHAM provides information concerning various products and services and the opportunity to obtain additional information concerning those products and services or to purchase them. These Terms and the information provided by WILLIAM ABRAHAM in no way override the terms and conditions of your purchase of any product or service except as specifically provided herein. To the extent any area within the Site contains specific terms and conditions concerning its use ("Specific Terms"), those Specific Terms are in addition to these Terms. To the extent there is a direct conflict between these Terms and the Specific Terms, the Specific Terms shall prevail.
2. CHANGES IN TERMS
WILLIAM ABRAHAM shall have the right at any time and without prior notice, at its sole discretion, to revise these Terms or to impose new terms and conditions with respect to access to or use of the Site. Such revisions and additions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the Site. You are responsible for reviewing the Terms periodically for any modification that may affect your rights or obligations hereunder. You agree that you shall be deemed to be apprised of and bound by any modification by WILLIAM ABRAHAM to these Terms. ANY ACCESS OR USE OF THE SITE BY YOU AFTER NOTICE OF REVISIONS OR ADDITIONS TO THESE TERMS SHALL CONSTITUTE AND BE DEEMED TO BE YOUR ACCEPTANCE OF SUCH REVISIONS OR ADDITIONS. No modification to these Terms by any party other than WILLIAM ABRAHAM shall be valid or enforceable against WILLIAM ABRAHAM unless expressly agreed to by WILLIAM ABRAHAM in writing signed by a duly authorized officer of WILLIAM ABRAHAM.
WILLIAM ABRAHAM reserves the right to immediately terminate this agreement and/or your access to and use of the Site or any portion thereof, at any time and for any reason, with or without cause. WILLIAM ABRAHAM shall have no liability for termination of this agreement. Upon termination of this agreement, your right to use the Site shall immediately cease.
4. COMPLIANCE WITH LAWS
You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Site and your purchase of items from WILLIAM ABRAHAM (if applicable) on the Site.
All design and content featured on the Site, including the text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content", and are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by WILLIAM ABRAHAM. The Site in its entirety is protected by copyright and applicable trade dress. The Content may contain errors, omissions, or typographical errors or may be out of date. WILLIAM ABRAHAM may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on WILLIAM ABRAHAM in any way except to the extent it is specifically indicated to be so. You may view and use the Content only for your personal, noncommercial use, and for shopping and ordering on the Site, and for no other purpose, and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, WILLIAM ABRAHAM does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through the Site, including without limitation by transferring, downloading or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these Terms, or as otherwise expressly permitted in the Content or in writing signed by WILLIAM ABRAHAM, is strictly prohibited.
6. LINKED THIRD PARTY SITES
Links to other Internet websites operated by third parties, including WILLIAM ABRAHAM vendors, do not constitute sponsorship, endorsement, or approval by WILLIAM ABRAHAM of the content, policies, or practices of such linked sites. Linked sites are not operated, controlled, or maintained by WILLIAM ABRAHAM, and WILLIAM ABRAHAM is not responsible for the availability, content, security, policies, or practices of linked sites, including without limitation privacy policies and practices. Links to other sites are provided for your convenience only, and you access them at your own risk.
7. PRICES; ORDERS
All prices displayed on the Site are quoted in U.S. dollars. WILLIAM ABRAHAM may restrict delivery to addresses within the United States and Canada. WILLIAM ABRAHAM will add shipping and handling fees and applicable sales/use tax as necessary. WILLIAM ABRAHAM reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the Site without incurring any obligation to you. Products displayed on the Site are available while supplies last. The receipt by you of an order confirmation does not constitute WILLIAM ABRAHAM's acceptance of an order. Prior to WILLIAM ABRAHAM's acceptance of an order, verification of information may be required. WILLIAM ABRAHAM reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from WILLIAM ABRAHAM, for any reason. WILLIAM ABRAHAM reserves the right to limit the order quantity on any item and to refuse service to any customer without prior notification. In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, WILLIAM ABRAHAM shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, WILLIAM ABRAHAM shall promptly issue a credit to your credit card account in the amount of the incorrect price.
WILLIAM ABRAHAM MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE SITE OR ANY LINKED SITE OR ITS CONTENT, INCLUDING THE CONTENT, INFORMATION AND MATERIALS ON IT OR THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE CONTENT, INFORMATION AND MATERIALS. WILLIAM ABRAHAM ALSO DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE SITE OR ANY LINKED SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT WILLIAM ABRAHAM OR ANY LINKED SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING, ALL CONTENT AND MATERIALS ON THIS SITE ARE PROVIDED TO USERS "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, ACCURACY, COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. THE "AS IS" CONDITION OF CONTENT IS EXPRESSLY MADE A CONDITION OF ANY TRANSACTION ARISING THROUGH OR AS A RESULT OF THE SITE. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
9. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES SHALL WILLIAM ABRAHAM, ITS SUBSIDIARIES AND AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, ITS SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS AND BUSINESS INTERRUPTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN ANY WAY FROM ANY PRODUCT OR SERVICE SOLD OR PROVIDED ON THE SITE, EVEN IF WILLIAM ABRAHAM IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL WILLIAM ABRAHAM’S LIABILITY EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM.
You agree to defend, indemnify, and hold harmless WILLIAM ABRAHAM, its subsidiaries and affiliates, WILLIAM ABRAHAM's vendors, and each of their affiliates and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys' fees and court costs), arising out of or relating to (i) your violation of these Terms, (ii) any allegation that any information on material submitted by you violates any intellectual property rights of any third party, or (iii) any activity related to your account.
11. GOVERNING LAW
This agreement is governed by and construed in accordance with the laws of the State of New York, U.S.A., without regards to conflicts of laws principles. You agree to submit to the exclusive jurisdiction of any state or federal court located in New York County, state of New York, U.S.A., and waive any jurisdictional, venue or inconvenient forum objections to such courts.